Ordering & Dispatch
As many of our products are made in small batches and often to order please allow up to 5 working days from ordering for us to dispatch your goods, although we will always aim to get it to you sooner!
Non-UK Mainland Delivery Charges
Please note the delivery charge of £4.95 covers UK mainland only. Delivery to non-UK mainland destinations incur the following charge:
N.IRELAND/ ISLE OF MAN/ SCOTTISH ISLANDS/ISLES OF SCILLY £15.95 EIRE/CHANNEL ISLANDS £29.95
We regret that we are unable to send goods beyond the UK.
All orders are sent by courier. If there is nobody in to sign for the goods a card will be left with details of the local courier who will be able to arrange a convenient time for re-delivery. If you have particular delivery instructions, please advise us at the time of ordering.
Where possible we would advise taking delivery at a business premises where someone will be available throughout working hours, it is also possible to send goods to a neighbour. Please note it is not possible to give multiple alternatives for the delivery address. We cannot accept responsibility for addresses provided incorrectly.
Please note it is a requirement of the courier company that we must have the telephone number at the delivery address.